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Order - how do you cancel it when it says prepareing dispatch?

(Topic created on: 28-02-2022 07:45 PM)
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Stewart_J
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When ordering something on samsungs official website and says prepareing dispatch how do you cancel it 

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4 REPLIES 4
Haych_
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Should be the option to press cancel or return
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filmalive
Journeyman
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If the option isn't there its because the order has been packed and is ready to ship so you need to either refuse delivery or return when it arrives
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Stewart_J
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How do you refuse the delivery it's coming by DPD
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JAMES4578
Samsung Members Star ★★
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Could check with support but looks like it is too late to cancel directly  https://www.samsung.com/uk/support/contact/ 

If so basically you need to inform DPD you do not wish to accept the product when they arrive, as long as they are obliging.  Otherwise would need to make arrangements for return.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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