Very annoyed !!!
My apologies if i'm posting in the wrong section!
My order (samsung S21 plus) was supposed to be delivered today 11th May 2021
I checked last night with live chat who confirmed it was being delivered today so i took the day off work unpaid to ensure someone was here to accept the delivery.
No phone turned up so i phoned samsung and was told the live chat staff had lied to me the previous night and my phone was out of stock for at least another week or two, been waiting over 2 weeks already and to be lied too has cost me time and money. If samsung staff had been honest and emailed me a couple of days ago it would have saved me all this aggravation. This is not acceptable to be lied to so blatantly fortunately i still have the copy of live chat on my PC as copied here below
@lee50: I'm really sorry to hear of your frustration surrounding your order, and any inconvenience this has caused you. All I can suggest is staying in touch with the Shop Team on 0330 726 7467 for updates on the progress of the order, or tracking the order on our website via the link below. Hopefully stocks will be replenished soon, and you'll be enjoying your S21+ in no time.
Penguinbo thanks for your comment and i sincerely hope you have better luck.....
No it does not say on the way, not even dispatched. It just annoyed me that they told me it was being delivered on live chat yesterday so i thought the order had not been updated on my end but was actually on it's way...so i took time unpaid off work. By the looks of it i'm going to be waiting weeks i'm thinking of cancelling my order if it carries on like this.
Thank you for your kind words, i'm just left guessing and waiting for the for the foreseeable future.
Sounds like you will have your order soon i do hope so, my speaker came 2 weeks ago also lol
Take care, stay safe x
Quote: I'm not sure how complicated canceling is.... as the tab to cancel quickly vanishes after you order.
lol so true, always quick to take the money then slowly admit it was never in stock in the first place, ah well 1st world problems i guess. We must have charmed lives if these are our trials and tribulations given what's going on around us lol. You seem like a really nice person wishing you all the best with your new phone when it finally arrives. My S21 plus will better be quick my cancelling finger is twitching.... X