New Samsung s23 is having red lines on the screen

[MyriamX103]

Hey my new Samsung s23 has started having issues on the third day of use. Red flickering lines on the right side of the screen come and go. They also show on the homescreen wallpaper. I sent it to the service center and they couldn't detect any issue. It is so frustrating. Has anyone had this issue? What can I do now? I have emailed the service center again telling them the issue is still there.

[Swedish-K9 · Accepted solution]

Bättre att spela in video och skicka till dem via mail så kan dem se problemet. Prata med service först och fråga i vilket mail du ska skicka videon. Kanske det hjälper service personalen att upptäcka felet?

[JakeSully]

Varför skriver du på svenska? Inte alla här pratar svenska eller förstår svenska. Forumet har endel folk som bara pratar engelska.

[JakeSully · Accepted solution]

Try recording it with a camera or another phone and take a pic of your phone as proof where the lines appear clearly so they can see what you mean.

[Swedish-K9]

Hej Jake! Om man ställer fråga, då först man säger "hej"
Jag skriver på svenska för att bor i Sverige!
Det är ju Samsung du kan översätta från vilket språk du vill läsa.

[JakeSully]

Personen skrev Hey inte Hej. Sen är hela texten på engelska som dom har skrivit i.

[Swedish-K9]

Pratar om dig min vän. Tycker att detta diskussion är onödigt. Ha en fantastisk dag.

[Emmi S · Accepted solution]

Remember to keep a good tone in the comments! 😃 

But yes, preferred language for Samsung Community is English, because we have users from both Finland, Denmark, Norway and Sweden. Its easier to understand each other this way - so please keep conversations going in English 👍

[MyriamX103]

I recorded a video and sent them but you know the video filmed from a mobile of another mobile screen is not very clear. Let's see what they say

[MyriamX103]

Thank you, everyone, for your replies. I have recorded the video and also sent them pics. Let's see what they say