New Phone Blocked remotly

[Alex_B]

Samsumg has blocked remotely my phone. I sent my old one so now no phone to do what I need to do , special work.

I sent my old device S20 Ultra and now, no old and no new device Galaxy Z Folder 3 5G  .. This is great !!!!! 

Anyone have the same problem because I pass all day try to resolve this by chat text and video call, emails and the result ......... nothing I pay to have problems .

Not happy with Samsung

[woodlouse]

Do you know why they blocked your phone?

[AntS]

Hi @Alex_B ,

Is there an error code message on the phone? If so, what does it say?

And where did you purchase the phone from?