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Original topic:

Need most recent firmware for Samsung Odyssey G5 LC27G55TQWRXXU

(Topic created on: 01-10-2023 08:38 PM)
1204 Views
cyberpunkgothic
Student
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The product page tells me that there was a new firmware released a few months ago, but when I try to upgrade my monitor it tells me that there is no firmware found.  I have followed the instructions properly, using a FAT32 formatted USB stick.  Can someone post the most recent firmware for my monitor here so I can be sure I'm downloading the right one?  Thanks.

20230909_081807.jpg

7 REPLIES 7
Nagarebozhi
Samsung Members Star ★★
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Hello @cyberpunkgothic According to samsung website you have the latest firmware, what I can see on your screenshot. Where did you read that there was an update? Screenshot_20230909_104145_Samsung Internet.jpg
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cyberpunkgothic
Student
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This is the product support page for my monitor, and the downloads section has a firmware update dated last month.

https://www.samsung.com/uk/support/model/LC27G55TQBUXXU/#downloads

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Nagarebozhi
Samsung Members Star ★★
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The modelnumber you provided in the link aren't the same as on your monitor, your product page should be https://www.samsung.com/uk/support/model/LC27G55TQWRXXU/#downloads

And on that page it says you have the latest firmware 1009.1
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TC-sy67
Navigator
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The method used is correct. Make sure to rename the firmware when placing it on the flash drive in the correct format،For example coordination،jar.tar,gz,TGZ,xml,......Make sure you write the appropriate format.
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Daniel-M
Moderator
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Hi @cyberpunkgothic 

You already have the latest firmware installed on your monitor. There is no newer version at this time. When a new version becomes available, you will be able to find the new version here: https://www.samsung.com/uk/support/model/LC27G55TQWRXXU/#downloads

/Daniel
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Toman94
First Poster
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Hello is there any way how to back to older firmware version? Like first one ?my odysse g5 27 accepts 4k outputs , this is make many problems on my pc , im looking for firmware version for 1440p support only becose im on 1440p monitor 

This support fo 4k output

it actually degrades the native 1440p resolution thank you .

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Daniel-M
Moderator
Moderator
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Hi @Toman94!

Unfortunately, it is not possible to go back to a previous firmware version. If you experience problems with your monitor, we recommend that you try a different HDMI cable and try resetting the settings on the monitor. If you have tried this and there is still a problem, we recommend that you get in touch with our Customer Support for further assistance. Not sure which country you are in:

SE: https://www.samsung.com/se/support/contact/
NO: https://www.samsung.com/no/support/contact/
DK: https://www.samsung.com/dk/support/contact/
FI: https://www.samsung.com/fi/support/contact/

/Daniel
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