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Need help with my Galaxy Buds2

(Topic created on: 29-02-2024 07:02 AM)
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ExpertofPhones
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My Buds2 is very good earphones, but after about a month the left earphone has gotten pretty bad sound quality, can someone please tell me why it does, and how to fix it (if it is fixable) I would be very greatful to the person who solves this.
14 REPLIES 14
2TC-sy67
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There may be a problem with the phone's settings. Reset the settings to default. If the problem persists, you should limit the use of the headphones, as random high and low sounds can damage the headphones.
Nagarebozhi
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Hello @ExpertofPhones have you tried resetting the headphones in the Wearable app? to see if that helps to solve the problem?
ExpertofPhones
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I have tried resetting them
ExpertofPhones
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it didn't work
Nagarebozhi
Samsung Members Star ★★
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Then I think you should go back with them and return them to the store.
ExpertofPhones
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The warranty has ran out
ExpertofPhones
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I think i have solved the problem: It appears when I use ANC to much. This doesn't mean it is solved though.
ExpertofPhones
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But I like the idea of going back to the store thank you!
ExpertofPhones
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I saved the receipt and the warranty card