Locked password and remote unlock is not set up Samsung a51

[Lina10]

Hello, 

I am locked out of my phone and do not have remote unlock set up (its a new phone). How can I reset to factory settings and access this from my laptop since I am locked out.

Please help!

Thanks

[Anonymous User · Accepted solution]

https://youtu.be/6efqtq4vQ3Q

This link maybe of some help to you.

[Lina10 · Accepted solution]

THANK YOU! IT WORKED! 

[Anonymous User]

Thats great.
glad to be of some help..