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Lock screen notifications issue SAMSUNG A33 5G

(Topic created on: 10-07-2024 08:45 PM)
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Amar Prem
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  • @samsung.com i also facing the same issue while receiving the notifications of some application my screen is not wake up what the hell is that ? #samsung Need your attention here . Why is that happening e.g. on Snapchat, Gmail, SMS inbox application if i received notification on lock screen my screen wake up AND if i received WhatsApp, Instagram, Factbook and many more application notification on lock screen only sound play and  not waking up my lock screen. 
6 REPLIES 6
JakeSully
Troubleshooter
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Did you make sure you set under screen and AOD that it should wake up on every notification?
Amar Prem
Explorer
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@JakeSully  but Samsung A33 5G don't have AOD and please share me step if you have any ?

JakeSully
Troubleshooter
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Ah so it's a A33 model then it won't work. 😕
Amar Prem
Explorer
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Now on gmail and snapchat also not waking up screen. lock screen notification is only working for SMS service .
it means if i received any notification on Samsung message application when screen is lock and off.  only wake up on when i received the SMS

Amar Prem
Explorer
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is there any third party application? anything ?

Amar Prem
Explorer
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Please suggest me