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Original topic:

Live chat samsung

(Topic created on: 29-11-2022 09:45 AM)
Curl
Pioneer
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‎29-11-2022 09:45 AM in 

Samsung Lounge
How do you save a live chat with Samsung  please 
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3 REPLIES 3
ChrisM
Moderator
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‎29-11-2022 10:34 AM in 

Samsung Lounge

Hi @Curl 

You'll be able to ask the operator for a transcript of the conversation at the end of the chat. Hope this helps!

JAMES4578
Samsung Members Star ★
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‎29-11-2022 04:39 PM - last edited ‎01-01-2023 05:46 PM ) in 

Samsung Lounge

@Curl @ChrisM Yes I know that when I had a chat about an  order status not that long ago ,there was a prompt at the end asking me if I wanted a copy of the transcript.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

Curl
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‎29-11-2022 07:37 PM in 

Samsung Lounge
Thank you I didn't get asked that!