You'll be able to ask the operator for a transcript of the conversation at the end of the chat. Hope this helps!
@Curl @ChrisM Yes I know that when I had a chat about an order status not that long ago ,there was a prompt at the end asking me if I wanted a copy of the transcript.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .