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Original topic:

KS8000 vertical lines

(Topic created on: 18-03-2021 11:15 PM)
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Kirill1
First Poster
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Hi community,

My KS8000 TV started having vertical lines on all inputs all of a sudden. The TV was bought at netonnet and is just over 3 years old - we have never had problems with it before.

This is the first time a TV breaks for me, and I was under the impression that they should last at least 10 years. Looking at Samsung forums in the US https://us.community.samsung.com/t5/4k-8k-and-Other-TVs/Re-KS8000-Vertical-Lines-in-all-inputs/td-p/... and elsewhere this is a common problem for TVs that are around 3 years old. 

Is there something that can be done, on what looks to be a common fault?

 

2021-03-18 15.14.49.jpg

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1 REPLY 1
ElinH
Troubleshooter
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Hi @Kirill1 - sorry to hear about your TV 😣

I think the best way to proceed is to contact customer support and let them look into this for you as there could be various reasons for seeing the vertical lines. 

 


// ElinH
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