27-05-2024 05:47 PM - last edited 28-05-2024 09:10 AM by Emmi S
Even though my native language is Swedish, the keyboard automatically switches to English very often. Then I have to change back. This doesn't seem to happen in all apps. I also want an English keyboard to be able to use the dictionary.
How can I fix this? This started happening since the OneUI 6.1 (which came with the AI features) update.
Trots att jag har svenska som modersmål byter tangentbordet automatiskt till engelska väldigt ofta. Då måste jag ändra tillbaka. Detta verkar inte hända i alla appar. Jag vill ju ha engelskt tangentbord också för att kunna använda ordlistan.
28-05-2024 09:11 AM
Hi @ashee
I added English here since we have users from all Scandinavian countries here. Maybe this is something our tech mod @Madeleine L can answer? 😃
28-05-2024 11:57 AM
Hi ashee!
Some apps are set in advance to use English as the default and thus can bring up the keyboard in English when you open certain apps.
In some cases, it may also apply that you have a device that is connected to another region / another country.
In these cases, we recommend that you contact support to get help with and check your IMEI number.
Note: Do not enter your IMEI number here as it is information that is specifically linked to a device and can be considered personal information.
Link to support contact information:
https://www.samsung.com/se/support/livechat/
/Madeleine
29-05-2024 08:22 AM
08-06-2024 01:52 PM
08-06-2024 01:52 PM
13-06-2024 08:33 AM
Hi ashee!
We would need more information about what information you received when you were in contact with the support to be able to take a closer look.
As previously,
do not enter your IMEI through this instance.
/Madeleine
21-06-2024 09:46 AM
15-08-2024 12:05 PM
15-08-2024 12:12 PM