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Original topic:

Just got a happy birthday email....

(Topic created on: 01-07-2022 09:57 AM)
A12user
Apprentice
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Samsung Lounge

Thanks for the birthday email..... really nice and an offer of 15% off, ALREADY EXPIRED apparently, just about as useful as all the other messages I've been sent from Samsung,  really need to press UNSUBSCRIBE!

6 REPLIES 6
TessM
Moderator
Moderator
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Samsung Lounge

Hi @A12user ,

first of all, Happy Birthday 🎂🎂🎂! I hope that you had a great one or will have if this hasn't been passed yet. Can we ask when did you get this email and send us a screenshot of the terms and conditions so we can investigate this? 

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A12user
Apprentice
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Samsung Lounge

I got it today, my birthday and even in the email itself it said it had expired!   Dont worry about it too much I probably wouldn't have used it anyway and I've now unsubcribed to stop any more silly messages.  I note that another thread suggests the offer was only good until last night it seems.

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Members_ImkJUaj
First Poster
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Samsung Lounge

Samsung you totally outdid yourself this year, I must say I've always wanted an expired gift code for my birthday. Thank you for making today very special 

InkedScreenshot_20220701-142719_Gmail.jpg

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TessM
Moderator
Moderator
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Samsung Lounge

I have now added that post to this thread and I would raise this with the relevant team to get it sorted as this shouldn't be happening @A12user and @Members_ImkJUaj . Myself or any other moderators will reach you with an update. Apologies for any inconvenience caused.

MrJCharming
Voyager
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Samsung Lounge
Is there a date in the terms and conditions. I got the same email and mine has small print says expires next month.
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Altaf
Apprentice
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Samsung Lounge
Yes
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