Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Issue with forum login and error message

(Topic created on: 26-08-2020 06:08 PM)
568 Views
kradcliffe
Voyager
Options

I have noticed the forum logs me out automatically for no reason. If I start typing a reply and try and post it, it then prompts for my login details. 

 

I enter them correctly then it goes to an error page:

 

An Unexpected Error has occurred.
  • Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 37FF74E2.

    Click your browser's Back button to continue

I am then logged in correctly but have to type out the message all over again. Very frustrating.

0 Likes
3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
Options

Maybe consider clearing any cache / cookies of your browser and clear history and try again @kradcliffe 

 

🏳️‍🌈Stay Safe 🏳️‍🌈

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

kradcliffe
Voyager
Options
Tried that. Same thing happens on my phone and the website.
0 Likes
JAMES4578
Samsung Members Star ★★
Options

@kradcliffe If you have cleared the cache/history without effect you could try a different Browser to see if that makes any difference.  Another idea is to change your password.   Do you not get a message about autosaved content which you can  load?  

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes