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Issue with forum login and error message

(Topic created on: 26-08-2020 06:08 PM)
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kradcliffe
Voyager
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I have noticed the forum logs me out automatically for no reason. If I start typing a reply and try and post it, it then prompts for my login details. 

 

I enter them correctly then it goes to an error page:

 

An Unexpected Error has occurred.
  • Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 37FF74E2.

    Click your browser's Back button to continue

I am then logged in correctly but have to type out the message all over again. Very frustrating.

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3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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Maybe consider clearing any cache / cookies of your browser and clear history and try again @kradcliffe 

 

🏳️‍🌈Stay Safe 🏳️‍🌈

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

kradcliffe
Voyager
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Tried that. Same thing happens on my phone and the website.
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JAMES4578
Samsung Members Star ★★
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@kradcliffe If you have cleared the cache/history without effect you could try a different Browser to see if that makes any difference.  Another idea is to change your password.   Do you not get a message about autosaved content which you can  load?  

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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