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Invalid offer

(Topic created on: 17-01-2023 05:50 PM)
212 Views
GabC
Apprentice

‎17-01-2023 05:50 PM - last edited ‎17-01-2023 06:17 PM

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I saw the post in this app about YouTube premium offer for 4 months with the Galaxy s21, see attached image. I'm using the S21 Ultra and when I click the link I only get one month. Why?


image


3 REPLIES 3
Emmi S
Community Manager

‎18-01-2023 09:29 AM

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Hi @GabC 

The offer is for customers who are new to Youtube Premium, maybe you already have or have had Premium? 😊

/Emmi
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GabC
Apprentice

‎26-01-2023 07:57 AM

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In response to Emmi S
Hi Emmi, not that I'm aware of
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Emmi S
Community Manager

‎27-01-2023 11:11 AM - last edited ‎27-01-2023 11:12 AM

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In response to GabC

Hi @GabC if you have/have had Youtube Premium then you only get 1 month in this offer. If you are new to Youtube Premium then you get 4 months.

If you are sure you never ever have had Youtube Premium before, send me a PM and I can investigate this further 😊

/Emmi
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