Hi!
Here is my last month nightmare with buying Samsung products on Samsungs own online store.
1) I bought a S22 ultra around 1 month ago and I got a email a few weeks later saying that there was none left of that color. Adding insult to injury , they happily said that the mobil case of S22 will be shipped... that i have to pay for (lol...).
2) I get a call from DHL saying that they shipped and delivered the case to a person in my town. DHL told me to go and open their mail box, I almost called the police and that case is probably still there.
3) I now get a late payment bill from Klarna saying I haven't paid 240kr for the case.
so... how can a global company literally do everything wrong and still telling me that I have to fix the mess that they created?
I am seriously considering never touching Samsung again and I am a 10 year Samsung user. However these redflags are alarming.
Sincerely / med vänliga hälsningar
