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Original topic:

Googleplay Voucher Promotion - Incorrect Voucher Code

(Topic created on: 14-12-2021 06:12 PM)
Members_UWPTiVE
First Poster
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Hi

 

Has anyone got an answer how to resolve an on-going Googleplay voucher code issue.  When purchasing the Watch 4 Active I was offered a £75 Googleplay voucher but when redeeming the code it was only for £50.

 

For several months Samsung have told me to go to Google, Google told me to go to Samsung, Samsung told me to go Google and Google today told me to go to Samsung.  Still no resolution, what a joke!

 

Anyone experienced this or anyone from Samsung on here able to assist me as I am constantly being told Samsung can't help, yet my contract is with Samsung as I bought the watch from you...thanks

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2 REPLIES 2
xSteveuk
Mastermind
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Hi,
This maybe helpful

Fix problems with Google Play gift cards and promo codes

https://support.google.com/googleplay/troubleshooter/7287311?hl=en-GB
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Lukasz
Navigator
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Well if remember it correctly £75 was for galaxy 4 classic watches and £50 for the other ones.
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