Galaxy Buds Live

[Martinhi]

Anyone out there who, like me, can't use these Buds?

They lose contact when I put the phone (Z Flip 3) in my pocket!

And when walking and turning the head, the sound hacks and stutters like a bad cd-record! 

Even worse is that they've already been exchanged at Samsung service (still same problems) and they don't answer emails no longer!

I'm totally out of ways to get this fixed. I will contact consumer authorities to cancel this purchase.

Anyone experiencing the same? 

[seedjalal]

Hej

Jag köpte a535g 

[seedjalal]

Jag vänta på buds pro

[Chrissan]

Tror inte det ingår några buds till den telefonen. Kan inte hitta någon information om det.

[Emmi S]

Hej @seedjalal 

Jag har redigerat ditt meddelande och tagit bort dina bilder och meddelandet nedan då ditt namn, adress mm framgick på dem. Bara så du vet, om du undrar var de tog vägen 😊

[JakeSully]

Maybe issue is your flip 3? Since you said you replaced your buds live and still have issue. So then problem sounds more likely to be your flip 3 and not buds live. I can use my buds live fine with my fold 3

[Members_ISbwVo6]

Have read about extremly many that have this problem. Its very good sound with this buds, but only if you sit still and look forward. They are just totaly useless. You cant even buy crappy ones like this on wish.com. Its probably unfixable since samsung havent done anything about it

[Emmi S]

Hi @Martinhi 

Sorry to hear your ear buds are not working properly! Have you contacted our Support center? You should definitely get an answer from them 😊

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