05-08-2023 11:41 PM
hi, i had an old firmware 1002 The thing is I had 0 problems with it but I update it to 1003.1 and now the screen turn off for like 3 sec can i re-flash it to an old firmware or can i have a stable one .
ls27ag550emxzn
M-A5500GCZA-1003.1 current one
thanks in advance
22-08-2023 02:00 PM
Hi!
We have taken this further, and will see if we can get a newer version if there is one or an older version. I will get back to you when I get one of these firmware's.
31-12-2023 08:35 AM
Hi Daniel i have the same issue can you help get best firmware for this model: LS27AG550EMXZN
current version:M-A5500GCZA-1003.1
02-01-2024 01:21 PM
Hi @Youssef32015!
Unfortunately, we were not able to produce an older version. If you experience the same problem as above, you are welcome to contact our customer support for more help.
SE: https://www.samsung.com/se/support/contact/
NO: https://www.samsung.com/no/support/contact/
DK: https://www.samsung.com/dk/support/contact/
FI: https://www.samsung.com/fi/support/contact/
03-01-2024 10:31 AM
Hi danel, can you at least provide me with the same update to maybe fix itself with it?
03-01-2024 03:25 PM
Hi @executioner!
I don't think it's possible to update to the same version you already have. But of course you can test and see if it works.