21-01-2020 10:22 AM
Displus Plus coming a bit earlier than expected, personally will be not be taking a subscription at the moment but obviously there will be some interest!
https://www.techradar.com/uk/news/disney-plus-uk-release-date-price-shows
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
15-03-2020 08:18 PM
You're welcome! Let me know if you need anything else.
24-03-2020 01:46 PM
Sharing some tips/info:
24-03-2020 01:56 PM
Hi,i i already have a problem with this app.
When i click on any submenu on the main screen Disney/Pixar/Marvel/StarWars/Nat Geo. the screen goes black with no sound,yet if i click on anything on the categories below they work ok.Its just the submenus that dont work.
I was wondering if anyone else has this problem.
02-04-2020 06:37 PM
I'm trying to install the app on my 2017 Q7F 65" TV, but getting as error code AS415 when I search for the app and click to install.
I've tried resetting, reinstalling, and a few other things. Anyone got any insight on this issue?
03-04-2020 03:52 PM
@RichardM5422 , Appears to be a server issue, and it's been flagged to Samsung HQ to investigate and resolve.
BTW, does it just happen when trying to install Disney+ for you, and are you able to post any pics of that error message?
03-04-2020 05:25 PM
Any chance my problem getting flagged to HQ as well,thanks
04-04-2020 09:09 PM
I don't have any screenshots of error, it just flashes up saying error code AS415 and then kicks me back to normal TV.
Just tried it on my parents Samsung MU6400. The Disney+ app appears when searching for it, but gets the same error code when trying to install.
I've cancelled Disney+ subscription for now, and will look at it again when I'm able to put app on TV.
Any update on what the server issue is?
07-04-2020 10:37 AM
Hi all!
Just a quick update on this one. The server issue was fixed last night and you should now be able to download and access the Disney+ app on all compatible Samsung TV's.
07-04-2020 02:42 PM
Many thanks for your update.
I have managed to download the app, and have Disney+ working on my TV.
Thanks for sorting.
09-04-2020 02:10 AM - last edited 09-04-2020 02:11 AM
Confirmed with Disney+ Android App SmartTV and not using by Web Browser: Disney + supports Samsung televisions in 2016 or later versions (HD video compatible) that use the Tizen operating system. It is not compatible with Samsung televisions with the Orsay OS. Thanks @AntS
Samsung planning possible insert inside native firmware 👍