05-04-2022 08:14 PM in
Has anyone managed to successfully claim their Disney offer. Having purchased a qualifying device, I went into the system, put in all my details and also the IMEI number I was told my request was successful, but I have not received any email confirming I understood I would get a code. However after a week I still have nothing. Any idea what i can do?
05-04-2022 08:47 PM in
Not at present I belive it can take around 30 days before you get it. Like yourself I'm still waiting for mine. It was very strange I got my s22 ultra a day after release applied for Disney gave me a code said it would last some time before I could redeem it and saved to my samsung account was awaiting to finish my paid subscription then use this code go's to get it and it was gone now showing i have to fill out a form now. Have done but it's not been 30 days yet.
05-04-2022 09:31 PM in
26-04-2022 06:14 PM in
I finally got my gode, but now I need to activate it. I have sky q and was intending to use it via that. I went onto the disney plus website and its asking for a credit card. If I put a card number in, will it debit by account or does it give me a chance to enter the code I have recently received? I dont want to put a card number in if I dont need to. Also if I register on a pc, can I then use is via skyQ as I intend to? I've looked on sky but thats no help
21-06-2022 12:52 PM - last edited 21-06-2022 12:52 PM
Same here, had an email to say claim was successful and I'd receive my code a day later via email. No code. Have now contacted support 4 times and every time been assured I would receive a code, sent to supervisor, will be investigated. Still no code. Seems like a scam if you didn't buy your phone direct from them. They obviously just expect people to give up. How can you not have sorted it out after 4 complaints and 4 different support staff raising the issue? I'm going to make a complaint this time. Ridiculous waste of my time but I'm not giving up!