There seems to be a big problem with Samsung's logistics department, One great thing is I unexpectedly received my Galaxy watch 4 44mm early. but I then decided to get the Milanese band, after lots of attempts to pre order I eventually got to order with a delivery slot for a Saturday before 12:00. which showed on my orders page. I contacted Samsung Shop on the Monday and as always they were caring, attentive and helpful, but they could not resolve anything until the following Saturday, Although even now my orders page shows as on the way.
I have also pre ordered a leather case at the same time I pre ordered the Z flip 3, these were ordered on the 11th August with a delivers on the the 27th August but knowing I would be unavailable I set a delivery date for the case as the 3rd September. From the 27th my orders page has shown this as preparing dispatch, as of today 06/09 I have not received this. Samsung Shop can not give a definitive reason as to why or get me a confirmed delivery date. I now wait to see what will happen with the phone now, the Z flip 3 has a delivery date of the 8th September.
The point to my writing all this is, we have to be in to receive these items so Samsung set a delivery slot you have to chose before you can complete your order. I am sure Samsung do this for a very good reason as do we take care to check a day and time we can be at home to receive. and I am sure as with most of us we are all hard working people earning the money to pay for these items.
So I suppose my cry is "LOGISTICS GET IT SORTED OUT"
