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Contact Number for Head Office in Dublin

(Topic created on: 09-12-2021 11:51 AM)
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Chuzz1
First Poster
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Nothing short of a joke with their customer service. Waiting on a watch replacement since October because they lost my watch when it was collected for repair. UK are blaming the head office and logistics in Dublin. I can see that Padhraig Byrne is the Operations and Supply Chain Management so a direct contact for him would be great or else someone who can actually pull their finger out and do their job and issue me my replacement.

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xSteveuk
Mastermind
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Chuzz1
First Poster
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Thanks, that just transfer to the UK. I have done live chat, called both customer solutions and customer resolutions (2 different departments apparently that aren't allowed to call each other!!) Looking to go higher at this stage. I have contacted Padhraig Byrne on Linkedin also. 

 

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Chuzz1
First Poster
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As you can see, I followed the link and the live chat also confirmed it's UK, not Ireland - 

Chuzz1_1-1639054896628.png

 

 

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getoverhere
Student
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Similar issues with a phone, got sorted eventually but disgraceful service and the offshore call centre is horrific.
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