08-03-2023 04:34 AM
Hello. Can anyone help with the right channel to make a complaint please? I have screenshots to attach to my complaint. Thanks.
08-03-2023 05:21 AM
08-03-2023 05:27 AM
08-03-2023 09:11 AM
08-03-2023 10:40 AM
The quickest way is to contact us on socials. @SamsungUK on Facebook, Twitter or Instagram. We'll sort you out!
Also, the CEO channel does work, but it's more for super urgent issues that have arisen and contacting us via other channels hasn't fixed the issue.
Also, @Kathie1404 and others, if you're not happy with customer service you receive/d, please let me know and I'll look into it/point you in the right direction - we don't want you to be left feeling unhelped!
Say hi to us on socials - @SamsungUK
08-03-2023 01:07 PM
08-03-2023 01:17 PM
Say hi to us on socials - @SamsungUK
22-06-2023 02:16 PM
hi i recently purchased a tv but have cancelled it today due to poor customer service, if you could kindly contact me inr egards to this as i feel that the call center reps have no care for customer.
22-06-2023 02:31 PM
We are sorry to hear this!
As mentioned above, you can reach our support via @SamsungUK on Facebook, Twitter, or Instagram. You can also call 0333 000 0333 to speak to us over the phone.
03-08-2023 11:35 AM