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Original topic:

Claiming promotion item

(Topic created on: 03-04-2021 11:52 AM)
chellewar
Apprentice
Options
Samsung Lounge
Can someone please let me know , how do I upload documents to qualify for my free gift. I fill everything in ok until I get to upload documents and can't get any further.  What am I doing wrong ? 
6 REPLIES 6
Willow68
First Poster
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Samsung Lounge
Your reciept
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Mitzzz999
Troubleshooter
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Samsung Lounge
take a photo of your receipt or delivery note. then it gives you a option to upload the photo.
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chellewar
Apprentice
Options
Samsung Lounge
I've took the pictures but nothing happens when I click on this

Screenshot_20210402-131821_Klarna.jpg

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Mitzzz999
Troubleshooter
Options
Samsung Lounge
Try doing it through a laptop or PC and transfer the picture files to the laptop and PC. I'm not sure why it's not working... I'm assuming you're trying from your phone. U can try different browsers like chrome etc...
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chellewar
Apprentice
Options
Samsung Lounge
Thanks all sorted 👍
Larnna1
First Poster
Options
Samsung Lounge
Take photo of receipt then Emailed it to them ..That's what I did and got mine ..