05-10-2021 11:52 AM in
Here's a thread for questions regarding the Changes to Gallery Sync, Samsung Cloud Drive and Premium Storage. We've also published a Newsroom article on the updates.
14-08-2021 11:19 AM in
I'm at a loss. For the past few weeks I've been getting notifications every day, sometimes multiple times a day, about a new album being added and to select it for backup. I haven't added any new albums. I've looked through my settings and there is nothing new there. Has anyone else experienced this? It's getting a bit weird that it keeps telling me this. Before it would only happen when i did in fact add a new album.
14-08-2021 05:16 PM in
20-08-2021 10:27 AM in
Unfortunately I don't have a solution to this problem, but if it's possible for you I'd appreciate if you made an error report in the Members app where you (quite detailed) describe the issue you're experiencing - and attach a screenshot if you have one! Please let me know once this is done so that I can hurry up the escalation for the issue to be investigated.
Thank you for reporting this and helping out 😊