27-01-2021 05:16 PM
Hi I was wondering if anyone having problem receiving their cashback from promotion that ran over Christmas? I’ve had 2 claims validated on 22/12/20 saying I’d receive payment within 30 days. Obviously 30 days been and gone now, I’ve messaged Samsung to be told they having issues with payments and that they can’t give me a timeframe of when I’ll receive my cashback? Had anyone else had problems? Is their any legal action I can take? Surely it’s false advertising?
28-01-2021 04:38 AM
hi! try chasing this with below contacts
offer@samsungpromotions.claims
telephone 0330 054 2417 (UK) or 01223 2303 (ROI)
😉
03-02-2021 02:37 PM
06-02-2021 12:59 AM
06-02-2021 02:23 PM
Hi, I am still awaiting my 55€ cashback from December? It was validated or 30 days ago and I am still waiting? Good news! Your claim for cashback has been validated by our team. Please advise me.
06-02-2021 02:37 PM
08-02-2021 01:52 AM
ShonaT1210
08-02-2021 01:53 AM
Justka
19-02-2021 11:22 AM
What was the offer?
I always seem to miss these things 🤔
25-02-2021 04:26 PM
It appears that Samsung can talk the talk but does not know how to walk the walk. Shame about a good product but don't maintain quality customer care.
I'm still not happy with the outcome of my issue.