16-01-2023 04:12 PM
Hi anyone else recently get a new samsung product S8+ tab & show 'I wasn't eligible' when you go to redeem the 12 months disney offer. i did everything that was mentioned here & no luck so far.
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26-01-2023 05:52 PM
jen2408 do what i said do there, i was having same problems but when i did what they said on new s8+ tab it worked & the code appeared then.
09-06-2023 01:18 AM
Same issue here. Got my tab 8 ultra from harwey norman in may 2023, cant claim the disney+ offer no matter what i do. i am not getting to the disney page, to finalize the claim. i wasted 2h today and almost the same amount on the day I got my tablet. i am using the boost app on tablet, get to log into my samsung account, get the claim offer link and then it stops.
I tried claiming the youtube and the google play offers and I had no issues with them. Why dont you just provide a code like for the youtube offer for the eligible devices. scan the QR code, if you are eligible, you get code, go to disney enter code and done.
09-06-2023 09:45 AM
@The Wolf We are sorry to hear this. Follow these useful steps to claim Disney+:
1. Use the Google Chrome browser on and eligible device
2. Visit the Boost Website
UK – www.samsung.com/uk/boost/disneyplus
ROI – www.samsung.com/ie/boost/disneyplus
3. Scroll down to ‘Entertainment Offers’
4. Click Disney+ and select the correct offer (6 or 12 months)
5, When prompted to sign into your Samsung account click ‘Sign in with this Galaxy Device’
6. When signed in click the ‘Claim Offer’ button for the code to appear.
7. If you want to continue with the redemption, go to step 8, if you want to save the code for later redemption you have until 01/04/2024 to do so.
8. Click ‘Copy code and claim offer’ – This will take you to the Disney+ website
9. The code will be automatically inputted to the system and you will need to create a Disney+ account. By filling in your email address, password, and bank details.
10. Click ‘Agree and subscribe’.
If you has an active Disney+ account subscription, you will be unable to claim.
Hope this helps!