05-07-2022 05:34 AM
Whenever I try to buy something on the UK website, I get a blank page
Any advice?
05-07-2022 06:19 AM
Same here. It's a joke
05-07-2022 07:08 AM
05-07-2022 02:58 PM
@Members_IfuRpTT: I've just tried proceeding the the checkout on the UK site for a few items, and haven't experienced any issues, so it may be the case that you encountered a temporary fault with the site. If the issue persists, please try clearing the cache and cookies from your browser, or trying a different browser to see if this helps?
07-07-2022 08:09 PM
Hi. It is still happening for me. Try buying a s22+ on a contract package. I believe the issue is related to trying to redirect over to your partner a1 comms. It works fine if you try to buy the product without a contract.
Please fix so i can purchase.
Lee
07-07-2022 08:11 PM
To confirm, occurs in all browsers and devices, clearing cookies/cache, and over wifi or 4g. Tried everything it could be client side before I get a stock response.
07-07-2022 08:37 PM
Thanks for sharing your experience with us, @Members_hVrZSpJ. I tested this on several browsers and was able to replicate the issue you experienced.
I've raised this now, so I expect it'll be resolved soon. 👍
How long have you been experiencing this issue and are you getting any error messages?
29-08-2022 08:50 AM
Have the same issue and cannot buy my Samsung Fold 4.
16-09-2022 11:13 AM
Still not working
31-10-2022 06:44 AM