Can't get pass the checkout button on samsung uk website

[Members_IfuRpTT]

Whenever I try to buy something on the UK website, I get a blank page

Any advice?

[Members_t1DexPN]

Same here.  It's a joke 

[IndiW]

I had the same problem, so I used my Apple phone to buy Samsung (first time I came to android /Samsung) so I was laughing to myself.... Apple had to help me to buy a Samsung 😂 😂.. It worked perfectly

[AndrewL]

@Members_IfuRpTT: I've just tried proceeding the the checkout on the UK site for a few items, and haven't experienced any issues, so it may be the case that you encountered a temporary fault with the site. If the issue persists, please try clearing the cache and cookies from your browser, or trying a different browser to see if this helps? 

[Members_hVrZSpJ]

Hi. It is still happening for me. Try buying a s22+ on a contract package. I believe the issue is related to trying to redirect over to your partner a1 comms. It works fine if you try to buy the product without a contract.

Please fix so i can purchase. 

Lee

[Members_hVrZSpJ]

To confirm, occurs in all browsers and devices, clearing cookies/cache, and over wifi or 4g. Tried everything it could be client side before I get a stock response.

[PaulM1]

Thanks for sharing your experience with us, @Members_hVrZSpJ. I tested this on several browsers and was able to replicate the issue you experienced. 

I've raised this now, so I expect it'll be resolved soon. 👍

How long have you been experiencing this issue and are you getting any error messages?

[Members_FSeMTY0]

Have the same issue and cannot buy my Samsung Fold 4. 

[jlcaba]

Still not working

[samoaylott]

The worst website I have ever used, how am I not able to order a new phone through the website. The limited deal finished today and you can't actually order it! Absolute Joke Samsung