Hi @Cenimm
Here is a trick you can try out:
Remove the earbuds from the charging case and insert them again. Touch and hold both earbuds’ touchpads for seven seconds or more while they are in the case.
The earbud battery indicator light will flash green and return to its initial color. The earbuds will then be synced. You can also use this method if one earbud won't connect or won’t charge properly.
If only one earbud is shown in the Galaxy Wearable app after performing this step, follow any on-screen instructions in the app 😊
/Emmi
