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Original topic:

Birthday surprise

(Topic created on: 25-10-2020 11:09 AM)
Jaswal12
Apprentice
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Samsung Lounge
I got a message on the members app about a birthday surprise. My birthday was on 12th October but I didn't receive anything. Has anyone ever got any birthday surprise or had the same issue like me. Just curious.
10 REPLIES 10
Aklima
Troubleshooter
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Samsung Lounge
Hi,
I never come across this. where would I find this as it's my birthday tomorrow
0 Likes
Jaswal12
Apprentice
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Samsung Lounge
Check the benefits section, its shows up there on my app, but I was on the main page when its was near to my birthday
Aklima
Troubleshooter
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Samsung Lounge
okay thanks
0 Likes
Aklima
Troubleshooter
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Samsung Lounge
I will let u know if I get my birthday benefit.
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swills9
Navigator
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Samsung Lounge
No, it says look out for email on your birthday...well 6 days on still looking for it !
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Jaswal12
Apprentice
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Samsung Lounge
Same here, I contacted Samsung customer service but they never answer properly, they gave me a number to call but I can't call as its 8-5 Monday to Friday and there is no network where I work during these hours
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Jaswal12
Apprentice
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Samsung Lounge
0330 726 7467 this is for Samsung shop and I was told they can resolve all benefit issues, such as YouTube premium offer and members app benefits
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Aklima
Troubleshooter
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Samsung Lounge
they don't do birthday gift i think. I didn't receive any.
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Jaswal12
Apprentice
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Samsung Lounge
thanks for checking for me and Happy Birthday to you 🎂 🙂