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Original topic:

benefit to putting off upgrading until the 16th month

(Topic created on: 13-07-2021 01:55 PM)
Alternet
First Poster
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Samsung Lounge

I have joined the Samsung Upgrade Program and there are a few points I'd like to mention.

1, I have not received an email reminder on when I'm able to upgrading. I had to search the web and find the link myself for the details.

  1. Once logged in to view the upgrade program details my update date is not 12mths from when the contract started. It is 12mths after my first direct debit, they have not taken into account the deposit I paid at the beginning of the plan.
  2. Also I have a start date, but not an expiry date on when is the latest, I can upgrade.

This bring me to the question on if there are any benefit to putting off upgrading until the 16th month? For example, would it decrease you deposit or monthly instalments for your next handset?

2 REPLIES 2
Brite44
Student
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Samsung Lounge
I agree there is a total lack of detail on when eligibility occurs and it doesn't take account of when the order was agreed.
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Brite44
Student
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Samsung Lounge
Trying to get an answer online or by calling Samsung is a wasted effort
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