21-05-2022 09:21 PM in
Hello, since I have submitted my Disney+ claim I haven't got the email with the code yet... and every single time I get in touch for an update all I get is "rest assured, we are working on it, it has been escalated, please rest assured..." Honestly, this is getting ridiculous. I feel like we have to beg for something that has been advertised when we got the products. Not to mention there is no complaints system in place, all I got was a manager who didn't even apologize for calling 2 days later that promised and did absolutely nothing about my complaint, on the contrary, he just closed the case lol.
Is anybody else in the same situation?
#samsungisajoke #nocustomerservice #samsungs22ultra
22-05-2022 05:52 AM in
There has been a few threads on this in the Samsung s²² series boards to ehich some information in them may help vua a forum search @Members_elTQGQ4
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
26-05-2022 08:24 PM - last edited 26-05-2022 08:25 PM
Im Also waiting not as long as you guys with 50 days geez but it has been over the 28 days they stated it takes to send a code. It's acc pretty ridiculous they can treat consumers like this. Its not like there's a chip shortage for a generated code. We already had to wait weeks for the phone its not putting samsung in a good light. Samsung get us our codes I wanna watch obi wan.
25-07-2022 12:03 PM in
I've been waiting 3 months for a code and not getting anywhere with customer support- I will dispute with my credit card company as offer has not been honoured and this was the reason I ordered through Samsung!