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Galaxy S23 Series

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Who Me Too'd this topic

Members_XPqqKgr
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I got my s23 ultra last year before my vacation, I picked it partly because it was advertised as IP68 and should be waterproof to 1.5 meters for 30 min's which I thought would be usefull for holiday snaps in the pool and snorkelling, which it was fine with that year.

Fast forward to last week when on vacation again the first week was fine with some sea and snorkelling action, but in the last week of vacation I was in the pool for a mear second and got a 'camera failed' message, upon inspection i noticed condesation on the inside of the camera lenses.

I have just been on the site to book a repair and it states that water damage isn't covered by the warrenty!!! How can they state that a phone is IP68 waterproof, but then say the warrenty will not cover water damage?

Has anyone else had any dealings with water damage on supposedly waterproof phones?

 

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