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Who Me Too'd this topic

Ashley Hopkin
Apprentice
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Hi, My tv model number is ue49ku6470, Disney plus worked fine for months now throwing an error and can’t use it, only fix is to reset tv to factory settings every time I want to use it, the app then loads fine. But when I go to use it again it throw an error “something went wrong” and have to reset the tv to factory settings again. All other apps are working fine? Seems to be an issue with Samsung tv’s and Disney plus? Any help would be great, thanks. #disney+ #samsungappissue

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