Pre  ordered an S24+ which was delivered yesterday along with a Smart View Wallet Case. Set it up this morning and the smart cover doesn't work. I've had them on all my Samsung phones to date and I like the concept.

This one It basically does nothing, phone doesn't wake when opened, doesn't shut display when closed and no screen view in the window. Tried everything then contacted Samsung support this afternoon. To be fair got chatting to a lovely woman and phone answered quickly.  She suggested I went into accessories in settings, which isn't there. She took over control of the phone remotely and confirmed the accessories setting which should appear with the smart cover fitted was missing. The issue has been escalated and hoping for a response after the weekend. 

Anyone else had this issue and found a fix?