As has been reported to Samsung multiple times, when clearing notifications from the drop-down panel (from home-screen or lock-screen), the notification counter is completely removed from the app badge on the homescreen.

I cannot believe it is 2023 and this feature" (bug) is still present.

Example use-case: you have 5 unread WhatsApp messages from different people, you open and read ONE of the messages, the app badge counter is now REMOVED even though there are still 4 unread messages. If you forget to go back to that app, or do not receive any more messages, you have no way of knowing whether you have messages or not. This behaviour is the same if you open the app, or just clear the notification from notification panel.

Now imagine this same scenario - but you have WhatsApp, Facebook, Twitter, Outlook, Instagram, LinkedIn, Messages, etc., etc. and without those badge counts you are losing track of literally everything. It is one of the most broken features I have ever experienced on any handheld device.

The solution to "do not clear the notifications" is not acceptable, because users will often clear the unimporant notifications as they appear (WhatsApp, etc.), in order to leave room for important notifications (emails, etc.). 

It is especially unacceptable based on all the feedback/complaints provided to Samsung. A couple of references here:

https://eu.community.samsung.com/t5/other-smartphones/badge-notification-count-since-update/td-p/467...

https://eu.community.samsung.com/t5/galaxy-s10-series/will-samsung-ever-fix-the-badges-that-go-away-... 

I am aware that this was an added Android "feature", but at the very least it should be a selectable option for the user, better yet the "feature" should be removed/reverted back to keep all counts for unread messages. 

This has been an open topic for 5+ years, can someone from Samsung please listen to the feedback from your customers and push a fix for this issue?

Currently, after buying a new Galaxy S22 Ultra, I am already looking to sell and replace this otherwise brilliant phone due to this issue.

Thanks,

David