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Galaxy Z Fold | Z Flip

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Who Me Too'd this topic

Mary444
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As losing the ability to connect to WIFI on the FOLD3  is a KNOWN issue/defect by Samsung, any reputable company would have done a recall on this phone to repair or replace at no cost to the owner and with very minimal further inconvenience.  It is highly offensive that when you contact Samsung about this issue, the robot representatives that answer the calls act like they are not aware of this issue and waste your time with a series of tech steps.  If a high level Samsung representative is monitoring this post, you need to reach out to each and every FOLD3 owner immediately to arrange local repair or replacement.  Otherwise, I do foresee a hefty Class Action Lawsuit in Samsung's near future.  The Courts in the USA especially are not at all lenient about a Company's disregard for known product defects and the unwillingness to immediately repair or replace the product.

Who Me Too'd this topic