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Who Me Too'd this topic

droogwater
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Hi there, 

I bought a 2nd hand hospitality smart TV however I can't instal Netflix in the smart hub also there's no search bar or option to look for apps. I really don't understand why i only can instal around 10 apps that are shown there devided over the 3 categories that are shown. it's really a mistery and on the Dutch Samsung site I didn't get any answers. In the installation setup or wizard Netflix is obviously shown on the top left side next to YouTube but once setup smart hub only limited apps can be installed and no search option. Extremely frustrating. First I didn't even know how to get into this TV settings but I found it by pressing mute+1+1+9+OK.

I've been goolgeing and researching for about a week now and it's frustrating because I wanted to instal way more apps besides Netflix and it should be possible. 

Model no is HG24EE690AB 

Below are photos shown. Thanks in advance if anyone can help me out! 

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