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Who Me Too'd this topic

The_Poison_Dwarf
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Hello everyone,

I've spent over two hours chatting to Samsung Technical support who are no closer to resolving a solution - all that I need to do is to get the power adaptor further away from the soundbar.

They can't 

1 - confirm if it's an ordinary two core cable that I can simply cut and extend

2 - tell me what pin sizes are used so that I can get an extension made up

3 - contact Head Office and ask for specification details

Needless to say it's been like banging my head against a brick wall

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