Hello,

I have recently changed carries from metro to xfinity. I brought my phone number with me and went from a Galaxy S9 to a galaxy S21. Since then, I am not able to receive pictures from any iphone users. However, text messaging seems to be working most of the time. I have a feeling it has to do with the newest version of Samsung messages/Chat. I just can not figure out which of the settings is causing this error or if it is something else entirely. TIA