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02-10-2020 10:32 PM
Hello,
I have a Samsung QE 43Q60RA TV and a Samsung MS650 soundbar, for the past 9 months and both have been working flawlessly together.
I recently changed my wifi DNS settings on my TV and since then, the message in the attached photo keeps appearing in the top right corner approximately every minute or so.
I have been using the optical connection between the soundbar since purchasing both devices, I have now tried both HDMI via ARC and Optical and the issue happens with both.
I have reset my network settings and reconnected wifi, ip and dns config are on auto as before, but the issue still occurs.
Any help getting rid of this popup from continously appearing on my TV is appreciated, as my TV and soundbar are now unusable together.
Just to add, there is audio coming through the soundbar, the only issue is this popup keeps appearing on the screen.