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Who Me Too'd this topic

LimeGreenCrocs
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Hi! :smiling-face: So my phone's had basically no storage for the last year or so, but over the last few months it's been so bad I've had to clear the cache every time I want to open a Samsung app. I've moved everything possible onto an SD card, but still the 16 GB internal storage has been mysteriously filled up by 15.9 GB of stuff. Today I found the breakdown of what's supposedly taking up all the space, and I'm really confused. It doesn't make sense!

 

  • The numbers on the device maintenance says I have 3.1 GB of apps (which seems about right) on my internal storage, but on storage settings it says I have 8.6 GB
  • Storage settings claims I have 1.4 GB in the secure folder, even though I have nothing in there, and when I click to see what's in the secure folder it says I have 14.6GB of files and 1.3 GB of other apps???
  • Storage settings says I have 417 MB of images when I only have 66 MB
  • etc etc
  • And the numbers on storage settings doesn't even add up to the 15.9 GB of space all of this mystery stuff is supposedly taking up, it's more like 17 GB

If someone has any idea what's going on and what I can do about it, please help!

 

Thank you so much!

 

 

Screenshot_20200719-184606_Device maintenance.jpegScreenshot_20200719-184637_Settings.jpegScreenshot_20200719-190947_Settings.jpeg

Who Me Too'd this topic