Dear Samsung Support,

I am writing to express my concern regarding the noise cancellation performance on the Samsung Galaxy S25 Ultra. I recently upgraded from the Galaxy S23 Ultra, and I have noticed that the new model performs noticeably worse when it comes to suppressing background noise, especially during phone calls and video recordings in noisy environments.

Even when I manually select "Voice focus" or prioritize voice clarity during a call, background noises still pass through clearly, making conversations difficult in loud environments. This feature worked much better on the Galaxy S23 Ultra, where background sounds like wind and traffic were effectively filtered out.

I would like to know if this issue is caused by hardware changes or if it might be resolved through a future software update. Is this a known problem, and is Samsung working on a fix?

Thank you for your time. I appreciate your support and look forward to a solution.