Hi - we have had a washing machine for around 18 months and use the auto dispense function. No issues until last month when it was saying the dispenser was empty, even though it was full. We cleaned it all out and followed the guidance in the manual. Then we noticed the softener going down at all, and it's basically stopped working. Seems like an issue with the pump or whatever mechanism is used to collect the softener.
It was brought in the UK - would it still be under warranty?
If not, any ideas on how to fix this?
