Hello - when I turned on my tv this morning, the volume was stuck going up, when I press the volume down, it’s now stuck going down.

The red led on the tv is continuously blinking so I’m assuming it’s receiving inputs. I have tried the following:

- turned off tv (both power and from the wall)

- removed batteries from remote (problem still occurs)

- reset smart hub

- ran sound tests and no auto volume

Model Code: UE65AU9007KXXU

is there anything else I should try or has anyone else had this issue?