Ask and answer about Samsung Notebooks, SSD & IT products
13-06-2024 08:42 PM
With the new G80SD monitor out, which for me is borderline perfect, one question remains - burn-in warranty. The information is simply not available. The website only states there is a 24 month warranty for the monitor (OLED consumer), but what does that include? The statements on live chat differ (some say 24 months of burn in warranty, others do not) and regardless of what they say, this needs to be stated on the website/manual/warranty card to be valid.
In addition, the general warranty conditions on the website state: "The warranty card and warranty information included with the product provides details of the warranty for the product and the associated terms and conditions.". So I can't know the details unless I buy the monitor first. Can someone definitively say if the warranty includes burn-in protection in the UK?