25-10-2019 01:36 PM in
Everytime that I restart my phone kids mode opens up. I have to go into the app quit from there. Is there a way to stop this from happening?
25-10-2019 02:51 PM in
Hello @Igraphics
Make sure you have Kids Mode disabled before turning the device off.
It is designed so the child will not be able to bypass Kid Mode's protection with restarting the device
If you have done it, and this still happens then please make sure to submit an error report using Beta Feedback option in Samsung Members app and maybe try uninstalling the app in Settings