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Original topic:

Hang during install

(Topic created on: 28-10-2020 07:06 PM)
Trekker
Explorer
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When installing the beta, I noticed the install hanged around the 84% mark for about 10 minutes before carrying on. My only concern if this happends in live, users may think it's stopped installing and start to interrupt the install. 
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8 REPLIES 8
Gavinh
Helping Hand
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its a beta update so I don't think the stable will install the same way.
Feasty
Journeyman
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I must admit, I was concerned! thought it had stalled midway through.
Adrian67
First Poster
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I had the same issue and was a little worried but all installed okay.
Eck1955
Pioneer
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it was the same for me and I must admit I was getting a little anxious but finally installed
Harry4
First Poster
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how did you get the beta and what region are you from?
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FrostGryffin
Journeyman
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I had this as well. Apparently it's perfectly normal when installing the betas
Trekker
Explorer
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UK, through Samsung Members
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MartynaK
Beta Moderator
Beta Moderator
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@Trekker,

 

We are aware of the hang which occurs during the installation of the software. It could take some time to complete the download, as the size of the software is nearly 2GB. Because of its size it might also freeze 😕.

I am happy to hear that you've managed to install the Beta software eventually and I hope it was the only problem you've been facing during your Beta experience! :hand-with-index-and-middle-fingers-crossed: