22-10-2019 05:34 PM in
Since updating to the beta i can no longer:
- re-order albums in the "Album's" pane in Gallery, attempting to long press and drag to re-order results in the album 'snapping' back to its original location.
- set an album cover image, trying to do so doesnt apply any cover image
- hide/un-hide albums. An error appears saying there are no albums to hide/un-hide, despite there being albums present
Is anyone else having these issues and if so is there a fix?
I have tried the usual troubleshooting steps - clearing cache etc. - to no avail
23-10-2019 07:09 AM in
It doesn't seem to be a global problem, since I can do all the actions on my device without any problems.
So if you haven't yet, try those steps:
1. Select "Media Storage"> Storage> Delete Data
2. Select "Sec Media Storage"> Storage> Clear Data
If that doesn't help, then please make sure to submit an error report using Beta Feedback option via Samsung Members app!